For Dentists & Offices
I claimed my profile but never set a password. How do I get back in?
Use "Forgot password" on the login page. If your account is still waiting on first-time setup, we email you a fresh account-setup link instead of a reset link, and either one lets you choose a new password and sign in. The email arrives within a couple of minutes, so check your spam folder if you do not see it. Still stuck? Reach out through the Contact page and include the email address you claimed with.
Why the first link may have expired
Setup links are single-use and time-limited. If you opened the email days later, or the link was forwarded, it no longer works. Forgot password always issues a fresh one.
Checklist
- Use the exact email address you claimed with.
- Look in spam and promotions folders for mail from whoismydentist.com.
- Open the link on the same device you will sign in from.